Shipping Policy

 

SHIPPING POLICY

SHIPPING STATUS

How do you ship orders?
We ship via USPS, FedEx, or UPS.

Do you offer free shipping?
Yes, all orders above $100 ship free within the U.S. with code Shipit.

Do you ship to PO boxes?
Yes, we do.

Processing time?
Please allow 1-3 business after payment.

Do you ship internationally?
International shipping is available. International shipping is not included in free shipping promotion.

Please note: We only ship Loungefly products to U.S. and Canada.

I need to change my shipping address, what should I do?
Email info@spellboutique.com with your name & order # in the subject line or the beginning of the message box if you're using our contact page . Include the email and previous address associated with that order # for verification, then include the updated shipping address of where you want that order to go!

Please note: changing your address within your account DOES NOT update the shipping address for that specific order(s).

ORDER STATUS

How long will it take my order to arrive?
Your order should arrive within 3-8 business days (excluding holidays).

Expedited US shipping should arrive in 2-3 business days (excluding holidays).

Pre-Order items will be shipped within 1-3 business days after arriving at our warehouse. Please note that some items arrive before others.

Canadian customers: Canadian packages will arrive anywhere between 7- 45 business days.

 

Will I receive tracking information?
You will receive an email with a tracking number when your order ships.

My order hasn’t arrived. What do I do?
Contact us at info@spellboutique.com and we will look into the situation. Please include your order number in your email.

 


Please note Covid-19 has increased shipping times on a lot of packages. Above shipping speeds are estimated and may change with the current shipping climate.