Pre-Order Updates

PRE-ORDER UPDATES

    The below items will arriving Next arriving within the next 2 weeks or less. Please know if your order has any of the below items we will ship all together.  

    • Cinderella Dress Backpack 
    • Dr. Seus Grinch and Max backpack
    • Harry Potter handbag
    • Aristocrats Backpack and wallet
    • Sanrio Kuromi Backpack and wallet
    • Winter Soldier Backpack and wallet 

    We are working on improving this page and add actual pictures of products in the meantime we will have the list. 

    NEW TO PRE-ORDERING?

    Thank you for choosing to support our small business and for trusting us with your pre-orders, we are grateful. Spell Boutique is an Authorized Loungefly and Danielle Nicole Retailers with 2 store fronts in South Miami and we are committed to maintain our customers updated on preorders status and estimated arrival times to our warehouse. 

    WHY PREORDER ? Please know that the main purpose of a pre order is to guarantee you will receive those items you love . 2020 has challenge us in different ways, but mainly on delivery times. So we want to manage  expectations and let you know that even though the wait is generally 1 month, some items have passed this time frame, due to Covid and shipping services delays.  

    WHEN NOT TO PREORDER We ask that if you are within a certain time frame, a birthday, planning to move we do not recommend pre ordering. Please note some items arrive before others, we have no control over the time frame in which we receive inventory but can assure you it will be received and sent to you.

    WHEN DO PREORDERS BECOME INSTOCK ITEMS When an item arrives to our facility ship all our preorders within 24-72h depending on volume of shipment. Then we transfer all arrivals from the PRE SALES TAB to the IN STOCK tab. If items are sold out during preorder we may or may not restock, it all depend on item availability.     

    WHERE TO FIND UPDATES ON PREORDERS: under product description we publish an approximate arrival date. This is subject to change and we do not control that. We update by email once we know arrival dates on confirmed shipment to our warehouse. We have recently added this page to update on confirmed items coming our way. Confirmed shipment means coming within 2 weeks. Once shipment is on its way to us we do have an estimated arrival date which we will also post on top of the list.  

    Once your item arrives to our warehouse you will receive your tracking number via email.

    I PREORDERED BUT MY ITEM IS NOT LISTED: If your item is not listed on this page it could because we have either not received an update from Loungefly or it is not expected to ship within the next 2 weeks. we will keep you informed once we know. Trust that we are as excited to ship your items as you are to receive them. 

    PREORDER CANCELLATIONS?: we thank you for trusting our small business with your preorder. So if you have to cancel your order we offer store credit for all cancellations. If you still would prefer a credit back to your original form of payment then please know that we do charge 15% fee . 

    I hope we have answered you question, and please do not hesitate to contact us by e-mail at info@spellboutique.com if you have additional question on preorders. 

     

    x
    x